Ordered the silver ones, thought they was gonna be matt silver, turned up shiny silver like standard trimmers are. Was kept informed of the whereabouts and arrival date of the trimmers. Arrived safely, put straight to use then shaved my head, nice clean cuts, nice on the face, you can't feel the blades digging in or sharp edges around the neck like you normally do with other trimmers. I use mine a lot more for shaving my head once a week. Very happy with the trimmers, battery seems to last a long time, I hope the reliability is just as good. Only time will tell.